Lybrate Features & Updates

In spite of being the global leader in IT, there is an obscurity in India over how online practice can be applied to complement the real practice and income. The ambiguity has its roots in the belief that personal touch in healthcare delivery is indispensable. This is true, but only to a certain extent.

Lybrate, the fastest growing interaction network of doctors and patients, has engineered a solution well suited to Indian healthcare scenario. We leveraged the craze about Facebook and WhatsApp and made online consulting as easy as updating your Facebook Status or chatting on WhatsApp. Not just that, we took online practicing a step ahead by tweaking easy payment options for patients.

No one can deny the importance of personal visits in the matters of healthcare, and there's no substitute of that. But there are some other basic chores, such as checking reports, follow ups, diet plans, etc that take a toll on your and the patient's time and energy. This becomes even more gruesome when the patient lives out of station and has to come on time just to get the reports checked.

Wouldn't it be great if such patients could get the necessary advice right at their home without you requiring to compromise on your consultation charges. This is what we have attempted to solve.

Let us take you through the magical set of features that can empower you to reach out to patients you can't reach physically:

Ask a Question

As simple as it may sound, the feature mirrors the part of the real consultation when the patient tells about his troubles to the doctor. The feature is divided into two sections for the ease of patients. These are:

Ask an Open Question

Here the patient can ask a question open to all the doctors of the required specialty. Such questions are usually general in nature where patient seek info about which doctor to go, or the seriousness of his condition.



The more you answer such questions, the higher is your chances to feature on top of our search results. Answering open question will further enhance your credibility globally. Thousands of patients coming to Lybrate's platform could see your answer and reach out to you for their treatment.

Ask a Private Question

This is where a patient can have a one-on-one consultation with you. With the user interface as simple as your WhatsApp screen, it's the exact online emulation of the real-time consultation you do in your clinic. The patient can ask questions about his condition and you can answer those in a more personal way.



The best part of this feature is that you have total control over such chat. You can decide when your answer should be paid, and when it's free. Once the patient agrees to pay, we'll ask for your bank details where you wish the money to be credited. You answer only after you have the consultation fee.

The payment mode has been kept extremely simple to let patients do easy transactions. They can pay through the mobile app as well as from their laptop or desktop. So there's multiplatform compatibility for a seamless interaction between you and your patients.

In addition to getting new patients, you can also bring your existing patients on this platform for an effortless and time-saving routine consultations. They can join the platform without much hassles and start exploring its powerful features.



Now you can practice wherever you are if you have your smartphone with you. This allows you to make the most of your time, grow your practice, and still have ample time for your family.

In addition to that, you can also stay in touch with your patients and even reach out to new ones by constantly posting health-related stuff that matters. Check out details of our last release, dubbed Healers, an interacting platform for Doctors and Patients where you can share your knowledge and wisdom to help people stay healthy and fit.
We're always working to make Lybrate better for you. As always, many thanks to those of you who've taken the time to send us feedback.

"Take Care" - something you always say when your patient leaves your clinic after treatment. Just a couple of words, but they clasp the enormous emotional strength and a feeling that my doctor really cares about my Life. A hope with which your patient walks out.

With the advent of smartphone and social technologies, it's time when you say "Take Care" in a more tangible manner. In a way that ensures your patients that you're there. Evidently, it's almost impossible for you to connect with each and every patient in person, despite the comfort being offered by the modern technology.

Well, Lybrate empowers you to achieve this impossible feat with incredible ease.
Introducing Healers

After developing a fully-equipped practice management software for doctors, Lybrate has enhanced its pack of offerings with a new interactive feature called "Healers". It's tailored for the dual purpose of knowledge-sharing and enlightening patients about what they should do to recover faster. Healers is a gold-mine of thousands of general health and medical tips classified under various pertinent categories such as Gynaecology, Cardiology, Dentistry, Orthopaedics, General Tips, to name a few.



In addition to general health tips, doctors can also send specific tips for their patients who need special attention.

You can send tips to your patient's mobile both from your web-based Lybrate account and your Lybrate App.

Now comes the ease of use part - the Posting. Take these 3 Small Steps for a Giant Leap:

• Write your own tip or choose one from our Tip Bank by clicking on the bulb icon given next to the box "Share your Tip".
• Attach a related image by clicking on the camera icon. You can also post a tip without image. But as you know a "Picture speaks a thousand words", it will look more attractive.
• Select the patients whom you wish to send that tip and Press the Post Button. It's done.

We ran a pilot of Healers with a few doctors and they all were immensely pleased with this new capability. Talking about the utility of healers, Dr. Tejas Melkote said, "Healers has made my practice a lot easier than I thought. Now I connect with my patients while I am on the move and no matter where my patients are, they always get my message on their phone."


We're always working to make Lybrate better for you. As always, many thanks to those of you who've taken the time to send us feedback.

Lybrate is known for it's simplicity, ease of use, and honest pricing. We're committed to helping doctors do more so that doctors can focus on providing better patient care. Today, we're proud to announce updates to Lybrate - Practice Management mobile app so that you never have to go back to your PC again!


Your Practice on the Go

Lybrate is India's only practice management platform that allows you to do everything on your mobile. From prescribing medicines, to managing appointments, to uploading unlimited medical documents, Lybrate's mobile app allows doctors to manage their practice on the go.


Add Prescriptions

Prescribing medicines from mobile app takes only 30 seconds and patients can get prescriptions by SMS and/or on the Lybrate patient app. Your patients would never have to worry about lost prescriptions and you'll have complete access of prescriptions from your mobile phone.


Create Appointments for Consultants

Lybrate makes it very easy to manage visiting consultants' appointments. Doctors can now create appointments for their consultants from the mobile app. Simply tap the + icon on top right hand side and tap Create Appointment. Specify Patient, Consultant, and date and time of the appointment to create appointment. Consultants will be notified by SMS automatically.


Manage Settings

Now manage all of the account Settings from mobile app. Simply tap Settings and manage SMS, Email, Consultants, and even medicines right from your mobile phone.



We're always working to make Lybrate better for you. As always, many thanks to those of you who've taken the time to send us feedback.

Lybrate is committed to helping doctors connect with their patients using technology. Today, we're proud to announce first of it's kind technology that will allow doctors to smartly connect with their patients.
Smart Patient Access

Smart Patient Access is Lybrate's unique technology that allows doctors to enhance their practice. Practices using this unique technology can enable their patients to access medical records, appointment details, and prescriptions added from doctor's Lybrate account. Patients can download Lybrate mobile app on their smartphone to access these critical medical records.

With Smart Patient Access, doctors on Lybrate can:

• Increase patient satisfaction: Our tests show that patients are 7 times more likely to visit doctors who provide access to online medical records.
• Access medical records: View and download medical records uploaded and shared by your patients.
• Take Control of your records: Allow specific patients to access their medical records.
• Stand out from the crowd: Allow patients to book appointment with you in one click. They will always see your name first when they are looking to book an appointment.

Enable Smart Patient Access

Here are few Frequently Asked Questions (FAQs) on Smart Patient Access

How do I enable Smart Patient Access for my Lybrate account?
Next time you login to your Lybrate account, we'll prompt you to enable Smart Patient Access for your account. Alternatively, you can also enable by clicking on Patients on top of the page after logging in and click Save under Smart Patient Access on left hand side of the page.

How do I disable Smart Patient Access for few of my patients?
You can go to Patient Details page and click More > Edit Patient and uncheck the option of Smart Patient Access to disable this for a particular patient.

How much will Smart Patient Access cost for my practice?
Doctors who sign up for Smart Patient Access before Sep 30 will have this FREE for Life!

Does this mean can anyone see patient's data?
No, patient can only see their own data only. Patients can use their mobile number to access Lybrate mobile app on their smartphone to access their own data.

Can Patients share their medical records with me?
Absolutely! Patients can simply snap a photo of their prescription, lab report or some other document and easily share with you.

Apart from the other mentioned benefits, Lybrate mobile app also provides patients with a one-click emergency support system and a search tool for nearby ambulance services.

Enable Smart Patient Access


We're always working to make Lybrate better for you. As always, many thanks to those of you who've taken the time to send us feedback.

Lybrate is known for simple and easy-to-use health platform that doctors use to manage their practice. Today, we're announcing several features that will help doctors manage more from their mobile phone.

Your Online Presence, in your Pocket
We're proud to announce the update to Lybrate - Practice Management Android mobile app that includes access to a host of features:

Your website, in your Pocket: Now you can manage your complete website right from your Android phone. Easily update your photo, your education background, your clinic details and more from your mobile phone.


Take control of your time: Accept, cancel or reschedule online appointments
Continuing on our commitment to help you manage everything from your mobile, you can now easily accept, reschedule or cancel online appointments booked with you by patients. Patients will be automatically informed about the change.




Truly Global Practice
Lybrate is India's first online health platform which allows patients to book online appointments from anywhere. Your patients who are either traveling abroad or are foreign residents can now easily book appointment with you using their mobile phone.
More Easier Follow-ups
Couple of months ago, we announced the best way to easily follow-up with your patients. Now, we're making it even simpler to follow-up with patients. Earlier automatically follow-ups were created based on last visit date, but now even if you don't record patient visits, follow-ups will be automatically created based on last appointment date.


Simply go to Settings > SMS and enable follow-ups.


We're always working to make Lybrate better for you. As always, many thanks to those of you who've taken the time to send us feedback.

Lybrate is known for the best easy-to-use clinic management system. We've recently made a number of changes under the hood to make Lybrate faster than ever before. Today, we're proud to announce several features that will help doctors do more with same amount of time on hand.
All New Prescriptions
We've heard from number of doctors to better record prescriptions. Now you can add multiple medicines to create a medicine group that can be easily prescribed to a patient in one click. Simply head over to Settings > Prescription to create medicine groups.


Along with the ability to group medicines, now you can add medicines with greater details. Simply Add New Medicine and add information such as dosage type, frequency and more.


After saving medicines and medicine group in Settings, you can then simply add prescription to any patient by clicking Add Prescription from homepage after logging in. Patient can also receive prescription by SMS on their mobile phone.


All prescriptions can be seen on Patient Details page under the heading Prescriptions.


You can also take a printout of the prescription.


View Reports
In addition to downloading reports from Dashboard > Reports, you can now view reports online as well. Simply head over to Dashboard and click View under the heading Reports to view selected report online.


Online Unconfirmed Appointments
When patients book online appointment, doctors can now view unconfirmed appointments online and either accept, reject or propose new time for the appointment.


We're always working to make Lybrate better for you. As always, many thanks to those of you who've taken the time to send us feedback.

Today we're proud to announce several updates that will help doctors manage their practice easily than ever before.
Record Estimates
At times it's important to simply provide an estimate of various treatments to patients before the actual treatment is performed. Now you can simply Record Estimate similar to the way you've been recording visits. Recording an estimate will not increase the billed amount and payment due for the patient. Recorded Estimated can be viewed on Patient Details page along with Visits.


Manage Your Holidays
Now you can easily manage your holidays by going to Settings > Profile. This will ensure patients can't book appointment online when you're away.


Send Clinic Address
Sending your clinic address is now a click away. Click on Send SMS > Clinic Address and simply select a patient or enter mobile number to send your clinic address as SMS to the patient.


Customize Clinic Directions
Countless hours are spent explaining directions to your patients to reach your clinic. Now you can tell your patients how to reach you by simply updating custom directions to your clinic. Simply go to Settings > Profile > Current Practicing Clinic(s) to save directions. These directions will be viewable on your website for your patients to easily reach you.


And more...
We've made several small changes in the past few months but are highlighting a couple here. Now you can easily include patient name and clinic address for all Appointment related SMS. Simply go to Settings > SMS to enable this.


Take control of the printout taken for prescription and invoice by choosing to show your medical registration number, patient address, and patient ID.


We're always working to make Lybrate better for you. As always, many thanks to those of you who've taken the time to send us feedback.

We at Lybrate pride ourselves in helping Doctors deliver better patient care by helping them care for their patients even when patients are not visiting the clinic. Today we're proud to announce the ability to easily follow-up with patients.
Easily Follow-up with your Patients
Easily add follow-up for a patient from Lybrate's exclusive single page view that keeps everything together.


Click Add Follow-up to easily add follow-up for a patient. Select patient name, date, type of follow-up (medical checkup or payment reminder), add notes (optional), and you're done. Patient will receive SMS on the follow-up day.


You can also view all Upcoming Follow-ups and Upcoming Birthdays from homepage after logging to your Lybrate account. Note that auto generated follow-ups as a result of your SMS Settings will also be shown here. You can add and view follow-ups from Patient Details page too.


You can also download all Upcoming Follow-ups as a report from Dashboard > Reports. A beautifully formatted excel file will be downloaded in seconds.


We're always working to make Lybrate better for you. As always, many thanks to those of you who've taken the time to send us feedback.

Update: Now you can send SMS in Punjabi, Marathi, and Gujarati languages too!

At Lybrate, we truly believe in helping Doctors better manage their practice by offering them the best clinic practice management software. Today we're proud to announce the ability to send SMS in regional languages for Medio and Grande plan. Primo and Starter (FREE for life) plan will continue to support English SMS. View different plans.

Send SMS in Regional Languages
Now you can easily send SMS to your patients in regional languages such as Hindi, Tamil, Telugu, Kannada, Malayalam, Punjabi, Marathi and Gujarati. If you want to send SMS in any other language, just drop us an email to hello@lybrate.com

You can set language preference for each patient by going to Edit Patient and setting the preference under the heading SMS Lanugage Preference.


You can also change SMS language preference for all of your patients by going to Patients and then set the language preference from left hand side under the heading SMS Language.


In order to see the sample SMS in your preferred language, head over to Settings > SMS and selet the desired langauge in the dropdown next to Example.


View SMS History
Now you can view complete SMS details sent to each patient by going to Patient Details page under the heading SMS History. After SMS is sent to patient, real-time SMS delivery report will be updated here.


You can also download SMS History report from Dashboard > Reports > SMS History Report



We're always working to make Lybrate better for you. As always, many thanks to those of you who've taken the time to send us feedback.

We're proud to announce the number one feature Doctors have been asking from us - ability to manage multiple clinics from a single account. It's finally here!
What does it mean?
If you've more than one clinic, now you'll be able to create appointments, record visits, manage expenses and see complete health (various reports and interactive charts) for each clinic individually. You can manage up to 3 clinics in Medio and up to 6 clinics in Grande Plan. Primo and Starter (FREE for life) plan will continue to support single clinic. View different plans.
Manage Multiple Clinics
Simply head over to Settings > Account and click Add New Clinic next to Clinic heading.


Once you've added more than one clinic, you'll be able to create appointments, record visit, add expenses for each clinic. Simply select the Clinic while creating an appointment, recording a visit, or adding an expense.


You'll also be able to view appointments for individual clinics from Calendar and other places such as Expenses and Dashboard. Simply select the desired clinic from the drop-down.



We're always working to make Lybrate better for you. As always, many thanks to those of you who've taken the time to send us feedback.

Smart doctors on Lybrate have already created their own website complete with doctor and patient recommendations, clinic photos, and ability to book appointment online. However, we realize some of our doctors have their own website (other than the awesome website on Lybrate) and some have their own Facebook page.

Today, we're proud to announce features that will allow you to let your patients book appointment directly from your website and Facebook page without ever leaving your website and Facebook page.

Simply head over to Settings and find the options to enable this feature on your own website and Facebook page.


Allow Patients to Book Appointment Directly from your own Website
In order to allow your patients to book appointment directly from your own website, you'll need to copy a piece of code from Settings page and paste into your website.


You might need to email the code to your webmaster (i.e., website creator) in order to add this to your website. Once the code is pasted in your website, you'll see a shiny Book Appointment button, clicking on which will allow your patients to Book Appointment without ever leaving your own website.


Allow Patients to Book Appointment Directly from your own Facebook Page
If you don't have your Facebook page, we highly recommend to create one. It's a FREE marketing tool that you can leverage to enhance your practice. Once you've your own Facebook page, simply to to Settings page and click Link your Facebook Page after clicking Facebook.


Click Okay once prompted and then select the pages where you want the Book Appointment feature to be enabled.


Once you've linked your Facebook page, you'll find a shiny new tab on your Facebook page.


Now when patients click Book Appointment tab from your Facebook page, they'll be able to book appointment without leaving your Facebook page.

If you haven't created your Lybrate website, it's time to do so! It's easy, takes less than 2 minutes, and helps you build your online reputation. As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

Only two weeks ago, we updated the Android app so that our Doctors can do more with Lybrate's Android app. Today, we're proud to update our Android app with features that will help you not only greet your patients with their name but also (as we always promise) delight them.


Smart Caller ID
When patients call you on your mobile, you'll now see not just their name and photo but also their next appointment date and any payment due information even if you haven't saved patients mobile number in your contacts. We call this Smart Caller ID.


View All Patients
Earlier you could search for a patient name and swipe left or right to perform actions. Now you can also quickly scroll through the patients list and view all your patients. You can also search for a patient name and also perform the same actions (record visit, create appointment, add payment, make a call, etc.) on individual patient.




There are a lot of updates currently being worked. Stay tuned! As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

We're proud to announce new features that will help Doctors take control of their online reputation. We at Lybrate are dedicated towards helping Doctors not only manage their clinic effectively but also help build trust with the patients.
Build Your Online Reputation
In our primary research talking to patients, we found that more than 85% patients prefer doctors that are trusted by other doctors. Now you can very easily ask doctors you already know to recommend you on Lybrate. You can simply import contacts from your email and send doctors recommendation requests.


Once the doctors recommend you, recommendations will be visible on your website for your future and existing patients to see.


Build Trust With Your Patients
Did you know that more than 95% of patients contact doctors online when they see doctors photo? Uploading a photo to your website is now as simple as posting to Facebook!

Upload photos from Facebook Simply login to your Lybrate account and click Upload from Facebook to upload yours as well as your clinic photos. There are no limits to how many clinic photos can be added. To upload photos from your laptop, desktop or mobile, simply click on Upload photos and select the photos.


Your uploaded photos will be visible on your website for your future and existing patients to see.

Your photos are beautifully viewable on any device (laptop, desktop, phone, or tablet), just like your website.

You can also manage your photos from Settings


We've many more updates planned in the near future for you to better manage your online presence. Stay tuned! As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

We're committed to helping our doctors manage their clinic effectively and delight their patients. Lybrate mobile app for iPhone and Android are India's only clinic management applications with ability to do everything on the go. With today's update to Android app (iPhone update coming soon!), we're pleased to announce enhanced capabilities that will allow you to do more while on the go.


Welcome your patients
Now you can send a welcome message to your patients directly from the Android app. You can send welcome message (SMS and email) while adding a new patient or to an already added patient.

For existing patients, simply go to Patient Details screen (by tapping on the patient photo or search for a patient in the Search Patients box) and tap the icon.


Send missed appointment SMS
Did patient miss an appointment? Sending a missed appointment SMS to patient is a great way to show your patients that you truly care for them. Simply go to Patient Details screen and tap the icon. SMS will be sent to the patient.


Search by mobile number
Earlier you could search for a patient by name. Now you can simply search for a patient by mobile number. Simply type the mobile number and you'll be able to quickly view the patient details.


Modify and Delete Visit
Now you can easily delete and modify visit, just like you can do on desktop/laptop. Simply go to Patient Details screen, and tap the Modify Visit and Delete Visit text.


Delete Patient
Simply go to Patient Details page and tap the icon on the top right. Scroll down and tap the Delete button to delete the patient.

We've many more updates planned in the near future. Stay tuned! As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

Lybrate helps you manage your online presence by allowing you to create your own FREE website customized with your own website address. Today, we're helping customize your website by helping you easily (and automatically!) create your clinic website.

Your own Clinic Website
If you've already created your personal Lybrate website, your clinic website is already created for you! To customize this website, simply go to Settings > Profile > Current Practicing Clinic(s) section. You can Add more doctors, Customize website address, and Update your clinic address


Once you customize, you'll be able to view all the changes in real-time.


Add Additional Doctors
Add additional doctors to your clinic website by simply clicking Add more Doctors under Settings > Profile > Current Practicing Clinic(s) section. You can either select an existing consultant that you added in the past or add a new doctor by simply specifying their email address and phone number.


Note that the doctor will receive an email with a request to accept your invitation. Doctor can then will be able to login using his/her existing Lybrate account or will be given an option to create a new one in case he/she is not an existing Lybrate user.


Once the doctor accepts the invitation, the doctor's profile will be linked to your clinic website. You can choose to remove the doctor from your clinic website at any time by going to Settings > Profile section. Note that the doctor can also choose to remove himself from your clinic from his own account but he will not be able to edit any of your clinic details.

Mark your own Personal Statement
When patients visit your clinic or your own website, they'll be given an opportunity to read about you under the heading Practice Statement (for your clinic) and Personal Statement (for yourself). Use this space to talk about how you value your patients and provide the best healthcare. Simply head over to Settings and click Update to update your website with these details. We also have few examples for you to get inspired!


Your Clinic and your own Website are Automatically Linked!
You don't have to take any extra step to link your own and your clinic website. They're automatically linked for you!
As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

Lybrate is your one-stop solution to manage your clinic effectively. Thousands of doctors trust us to help them eliminate their anxiety, develop a personal connection with their patients, and to remember everything about their patients on the move to name a few reasons. Today, we're proud to announce the most effective way to manage your expenses.

Add Expenses
Adding an expense is easy and takes less than 30 seconds. Select a category, enter description and amount, and optionally mention a patient.


You can also add an expense while recording a visit.


By default, we've added three categories to your Lybrate account - Lab, Material, and Staff. You can manage these categories by going to Settings > Expense.


Manage Expenses
Once you add expenses, you can manage (edit/delete) all of your expenses by clicking Expenses from the top of your homepage.




Download Expenses Report
Head over to Reports section of Dashboard and click on All Expenses Report to download a beautifully formatted excel report.




As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

We now use https by default for all Lybrate users. This means that your browser is told to communicate with Lybrate using a secure connection, as indicated by HTTPS rather than HTTP. This makes the communication between your browser and Lybrate servers more secure.

Leading 256-bit Encryption
Unlike other sites, Lybrate uses industry's leading 256-bit encryption to secure communication. Simply put, the longer the bit encryption, the higher the security.


Consultant SMS Settings
Earlier, the SMS settings for Appointment were the same for Patients as well as Consultants. Now when you go to Settings you can choose this setting individually for Patients as well as Consultants.


Also, did you know that you can Get Recommendations from your existing patients to get more patients? It's simple, easy, and takes only 5 seconds! Simply go to Settings, click Promote my Profile and then click Get Recommendation.

As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

Lybrate is the most simple yet most effective way to reduce no shows and increase patient satisfaction to your clinic. Today, we're pleased to announce the most effective way to get more patients.

Get Recommendation from your Patients
About two months ago, we released the ability to create your own FREE website that allows your patients to book appointment online. Today, we're proud to allow you to get your existing patients to recommend you.

Simply go to Patients page and click on the icon.


Click on Get Recommendation button to send your patient a SMS. Your patients will then be able to simply give a missed call on the phone number mentioned in the SMS in order to recommend you.


The patients who have already recommended you have the icon next to their name. Once the patient recommends you, your total recommendation count is bumped by one. Your total recommendation count will be shown on your website for all of your patients to see. Doctors with more recommendations are shown to more patients!

Get Recommended from all of your Patients
You can easily send recommendation request to all of your existing patients in one go. Simple go to Settings and click Promote your Profile. Then click on Get Recommendation to get recommendation from all of your existing patients.


Automatically Get Recommended
In order to help you get more recommendations, your patients will be sent the SMS asking for recommendation, two days after you record the visit. You can always turn this off if you wish by going to the SMS section under Settings page. We strongly recommend to leave this option checked since this will ensure you get more recommendations without having to ask for recommendation every time. Also note that auto SMS is sent only once per patient, i.e., SMS won't be sent on subsequent visits.


As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

As you might have noticed, we've been releasing awesome features and making Lybrate better for you every other week or so. Today, we're pleased to announce a number of features that are going to make Lybrate even simpler to use!
Stay Logged In
If you login to Lybrate and keep it open in your browser and don't do anything, we will log you off for security reasons. However, we understand that you might be using Lybrate from your Laptop/PC and would want to stay logged in. Next time when you login, ensure that the Keep me signed in on this computer is checked before you login.


Print Invoice and Email Invoice for Multiple Visits
We introduced the ability to print an invoice and email too a while ago. However, there was no way to club multiple visits and take a print or email the invoice when patient is undergoing a treatment that involves multiple visits. Now you can go to Patient Details page and select any number of visits and click Print Combined Invoice or Email Combined Invoice to print or email the combined invoice. All of the treatments will be uniquely combined together and single invoice will be generated!


Print All Payments
Similar to printing multiple visits together, you can now print all payments together and hand over to the patient for his/her record. Simply click on Print All Payments next to Payments section on Patient Detailspage.


Improved Add Payment
Now when you Add Payment, you can specify the mode of payment such as Check, Cash, or Credit Card as well. Simply enter the amount in the appropriate textbox and you can also specify the check number. We've also added the ability to add payments in the past. You can choose any day in the past under Payment Date, which by default will be today's date. This is extremely useful when you're trying to manually add past payments of your patients from a diary or another software. Note that we can import all of your data from another software or excel file! Simply email us at hello@lybrate.com



Customize Calendar Start and End Time
We understand that not everyone starts their day at 7 AM and ends at 11 PM. Now you can simply customize your Calendar to start and end at a specific time. Simply select the start and end time from the Calendar page.



As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

From helping you find the medical records of your patients to helping you manage your clinic on the go, Lybrate does many things for many doctors in the most simple, and easy-to-use manner. Today, we're excited to bring you true multi-user support so that you can sit back and let your staff run your clinic on Lybrate.
Add and Manage Users
Now you can easily add new users to your Lybrate account and limit not just the action but also the information seen by your staff. Simply go to Settings and click on Account. Scroll down to Users section, and click on Add new user on the right.


Users' email address will need to be verified. Once done, user will be able to login to Lybrate.

There are primarily three roles in Lybrate:

Patient Management: Provides access to manage patients. User with this role will be able to create appointments, edit and delete patients. All payment related information will be hidden from this user.
Payment Management: Provides access to manage payments. User with this role will be able to record visits, and add payments.
Dashboard: Provides access to Dashboard. User with this role will be able to view revenue data and download reports.



If a user say with Patient Management role tries to access Dashboard, user will be shown the below message.


As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

Lybrate is best at helping doctors deliver better patient care by building a personal connection with patients. Today, we're proud to release features that help managing patients a lot easier.
Customize Patient ID
Many of you were maintaining patient IDs offline before making the switch to Lybrate. Now you'll be able to customize the patient ID in order to match it with your records. Simply click on Edit Patient to customize the patient ID or customize your own patient ID while adding a new patient. If you don't want to customize, you can simply leave it and we'll generate the patient ID on our own.

If you already have many patients in your Lybrate account, simply email us at hello@lybrate.com and we'll bulk upload the patient IDs for you. And if you're still using any other software, we can easily import all of your existing data too!


Welcome message
A few months ago we released the ability to greet your patients by sending them a welcome message. You could send your patients a welcome message while adding a patient or while recording their first visit. Now even if you or your assistant forgot to send a welcome message, you can simply send a welcome message from Patient Details page or from all patients page.

Missed appointment message
A while ago we announced the ability to send a missed appointment SMS to your patients if they missed an appointment. You could do so by going to Calendar and by clicking on any past appointment. However, at times you want to send a missed appointment message to patients whom you had forgot to create an appointment at the first place! Simply go to Patient Details page and click on More to send missed appointment message.


Delete Patient
A few months ago we announced the ability to modify and delete visits. Now you can simply delete a patient with a single click. Simply head to either Patient Details page or All Patients and click on More to find the option to delete a patient.

As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

Lybrate is the gold standard for clear, simple, hassle-free, easy-to-use software. Today, we're proud to announce ability to manage your clinic like a pro while making it super easy to do so at the same time.
Add Custom Treatments
Some of our doctors started to ask for the ability to customize the name of the treatments even though we had a large repository of all the treatments. Now you can easily manage treatments by heading over to Settings. Simply click the Treatments on the left and you can easily add, change or delete treatments.

Each treatment on Lybrate belongs to a category. And each treatment has a name, price, and you can also Starred a treatment if you use it frequently. Starred treatments are then shown on the top when you're recording a visit.

Search Treatments
Even though Starred category had the most frequently used treatments, at times for few doctors (e.g., General Physicians) the treatment list could be too long. Now while recording a visit, simply type the treatment name and press Enter to quickly add a treatment.



As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

Lybrate is great for managing your clinic. Every day, thousands of doctors use Lybrate to increase their efficiency and increase patient satisfaction. Today we're excited to announce features that will help you take more control and get more out of Lybrate.
Improved Daily Appointment Summary SMS
The Daily Appointment Summary SMS hits your mobile at the start of each day. Now you can choose to include appointment notes as well in the SMS. Need to quickly dial the patient and don't have access to internet? No problem, simply choose to include patient's mobile number as well. Need to send the daily appointment summary SMS to your assistant as well? Simply enter the additional mobile number. Go to Settings and check the options under SMS section for Daily Appointment Summary.

Email Invoice
We recently launched Unlimited Emails a week ago. Today, we're announcing the ability to email invoice as well. Simply check the checkbox Email Bill while recording a visit.

You can also email invoice to patient by clicking next to each individual visit on patient details page.

Emails to patient will include your customized header.

As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

Lybrate lets you to do so many things. But the best part is that it lets you do so many things so easily. We're today pleased to announce the ability to easily customize your branding on the printouts (invoice, prescription, etc.) you give to your patients.
Add your Logo
Adding your logo is simply a click away. Hop on to Settings and click Account. Click on Add Logo image, select a logo and select the visible area. That's it!

Customize your Invoices
Simply go to Settings and click Account. Below Logo, simply check the checkbox for Customize Pad. You'll be able to add a custom header to your invoice in two parts - left and right.
We've added the default header including your Name, Clinic Logo, your contact details, and your Lybrate Profile URL. Feel free to add other information.

Next time you're taking a printout, you'll see the invoice or prescription nicely formatted with all the details along with your clinic logo.



As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

We at Lybrate are always trying to make it more easy for you to manage your clinic. Today, we're pleased to announce the ability to subscribe your Lybrate Calendar to any of your favorite calendar program.
Connect Lybrate Calendar with Google Calendar, Apple iCal, and others
We understand that like us, many of you also use Google Calendar, Apple iCal or another program to manage multiple calendars. Now you can add Lybrate Calendar to your favorite calendar program to have a centralized view of all of your appointments. Now whether you're using Google Calendar on your laptop, or your mobile phone, or Apple iCal or even Microsoft Outlook, you'll be able to view your clinic appointments along with your other calendar events.

How to subscribe your Lybrate Calendar to other Calendars

Simply login and go to Calendar. Then click on Subscribe to your Lybrate Calendar on the left.

Copy your unique Lybrate Calendar address and then follow the below instructions to subscribe your Lybrate Calendar to other calendars.


Instructions to sync your Lybrate Calendar directly from iOS devices (PREFERRED)

• Open Settings from iPhone.
• Go to Mail, Contacts, Calendars.
• Tap Add Account.
• Tap Other at the bottom.
• Tap Add Subscribed Calendar
• Paste your Lybrate Calendar URL (found from Calendar page after logging to Lybrate) in the Server field and tap Next.
• Edit description if you like and tap Save
• After few seconds, your calendar should be ready when you open default Calendar application on your iPhone

Instructions to subscribe to Lybrate Calendar from Google Calendar on Desktop/Laptop

• Sign into Google Calendar from your Desktop/Laptop
• Click the down-arrow next to Other calendars
• Select Add by URL from the menu
• Enter your Lybrate Calendar URL (found from Calendar page after logging to Lybrate) in the field provided.
• Click the Add Calendar button. The calendar will appear in the Other Calendars section of the calendar list to the left.

Instructions to sync your Lybrate Calendar (already subscribed to Google Calendar) from Android devices

First, follow the above instructions to add Lybrate Calendar to your Google Calendar from desktop/laptop. Then follow Google's instructions here by selecting your Android version.

Instructions to sync your Lybrate Calendar (already subscribed to Google Calendar) from iOS devices

First, follow the above instructions to add Lybrate Calendar to your Google Calendar from desktop/laptop. Then follow Google's instructions here to sync Google Calendar with your iOS device. Take a closer look at Sync Multiple Calendars on the Google Support page.

As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

Now you can run a truly paperless clinic with Lybrate. We're proud to announce features that will help you e-enable your clinic completely.
Unlimited Emails
We're continuously stretching ourselves to not to impose any limits on your Lybrate account. Now along with unlimited patients, appointments, medical documents, and doctors, we're pleased to announce the launch of Unlimited Emails. Patients will see emails coming from your clinic and will also be able to reply directly to your email address. Emails will also have your Lybrate Profile URL linked to your clinic name so that patients can directly book appointment online.
For automated emails to work, simply check the emails you want to send by going to Settings page and then click Email. Note that we've by default checked emails for those events for which you've checked SMS. Go to Settings and check emails you want to send.
Share Patient Records
Next time a patient asks you to share his/her medical records, you can easily share all the medical records with a single click. Simply click on "Share Record" on patient details page or on all Patients page. Need to send records to another doctor for his/her opinion? No problem, you can share up to three different email addresses at once.
Once you share record of a patient, all previous visits and documents that you've uploaded will be emailed to patient. Note that the billed amount, discounts, or consultants won't be shared in the email. A nicely formatted email will be delivered to patient's inbox within seconds.

As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

In continuation of our effort to help you do more and faster, we're today making it more simple and easy to manage your clinic on Lybrate.
Create Appointment
Now easily add a new patient while creating an appointment. Simply click on "Add Patient" and switch to adding a patient instead of searching for a pre-existing patient. This is quite helpful when you're directly trying to create an appointment for a new patient that hasn't been added yet.
Print Estimate
We've now made it super easy to print an estimate along with printing an invoice. If you don't want to take a print of an invoice (for many reasons) and instead want to take a print of an estimate, it's now just one click away. Simply click on the icon next to individual visits on the patient details page.

Calendar made easier
Since few weeks, you've been able to view appointments segregated by Consultants. However, one needed to manually select each and every consultant in order to view consultants' calendar. Now every time Calendar is loaded, Consultants are selected by default saving many clicks! Calendar is faster than ever.

As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

One more thing, if you still haven't created your FREE Lybrate Profile, it's time to do now.

Introducing Lybrate Profile which will help you get more patients online. Your Lybrate Profile is your own space on the internet that you can customize to showcase yourself to existing and future patients. It will also be searchable on Google and other prominent search engines. Here are few of the benefits of creating your Lybrate Profile

• Appear on search engines when patients search for you or other doctors of your speciality.
• Never miss an appointment. Enable patients to book appointment online.
• Customize your own URL for your patients to book appointment online.
• Showcase your expertise to your existing and future patients.

Customize your own URL
Let your patients directly book appointment online by allowing them to visit your easy to remember Lybrate Profile URL. A customized URL is a great way to enhance your personal brand. Instead of going to www.some-website.com/doctors/bangalore/dr-your-name which no one will remember, tell your patients to visit, www.lybrate.com/my-name or www.lybrate.com/my-clinic-name or anything else that you prefer. Go ahead and reserve your name today!

Never Miss an Appointment
Even when your clinic is closed or you're not reachable on your phone, your patients can now easily book appointment online by visiting your easy-to-remember Lybrate profile. Within a minute, your patients can see your calendar and book appointment. We'll instantly send you details by SMS. Do you want to confirm the appointment first? No problem, with a simple setting in your profile you can easily choose to confirm individual appointments. You don't have to be online during this entire process. It's simple, seamless, and never involves any human intervention. You control what you want. It's your profile.

As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

In continuation of our effort to increase your efficiency, we're today making it super easy to help you manage your visiting consultants to your clinic.
All New Calendar
Now you can easily take a bird's eye view of your clinic by viewing all your clinics appointments, segregated by Consultants. You can easily distinguish each consultants' appointment by giving a unique color of your choice to visually distinguish each appointment. Simply select the color next to the Consultant on the Calendar page. As always, specify a consultant while creating an appointment and manage your consultants from Settings.

Never overpay - Track Consultants' Expenses
As Lybrate helps you manage consultants so easily, we've now made it super easy to track consultants' payments. Now when you're recording a visit (or even editing an existing one), you can specify consultant against each treatment and Lybrate will automatically keep a record of consultants' share. You can simply specify consultants' share in Consultants section of Settings. Not only this, now you can specify discount for each treatment as well!

When it's time to make a payment to your consultants, you can simply hop on to Dashboard, and download Consultant Expense Report for the desired duration.

As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

We're proud to announce our official iPhone app.

Clinic in your pocket
View all your upcoming appointments, and patients with outstanding amount easily on the home screen.
Easy to Use
Anywhere in the app, swipe right on a patient's name to easily create appointment, record visit, upload medical documents, or add a payment. Swipe left to easily call, SMS, or email a patient.
Detailed treatment record history, offline support, and much much more!
View detailed patient records, access all of your clinics data even when you're offline, tap to call a patient directly from your mobile, and much more!

In continuation of our effort to help you deliver great patient care, we're today making it super easy to help you manage your prescriptions.
Prescriptions
Did your patient forget bringing the paper prescription to your clinic during his second visit? Did you find yourself in a situation where you wished you had a copy of the prescription when patient visited or called you to discuss his case, a month after the treatment? Next time you're recording a visit (or editing an existing one), simply select medicines and your patients will receive prescriptions by SMS. You can even print prescriptions with a single click.

Manage your medicines by going to Settings and then simply click or tap the medicine names when you're recording a visit. All this in less than the time it takes for you to manually write a prescription! As always, you can choose not to send prescription (or any other) SMS by visiting SMS section of Settings.
All New Settings
As Lybrate helps you do so many things so easily, we've made the Settings page more user friendly. Simply select a section (Account, SMS, Consultants, Prescription, and Subscription) and quickly make changes without scrolling all the way! Managing Settings have never been easier.

Upcoming Appointments
Thanks to Dr. Sujith's feedback (from Kerala), Upcoming Appointments now show appointments up to two hours prior to the current time. In case the patient is delayed, appointment will still be visible for you to record a visit in a single click from your homepage!

As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

A while ago, we started sending auto birthday wishes SMS to your patients as a gesture to let your patients know that you truly care about them. Today, we're taking an extra step and allowing you to easily let your patients show you truly care about them even if it's their first visit or tenth visit.
Send Customized SMS
Now you can send customized SMS to your patients whenever you want. Wish them "Happy Diwali!" or "Happy Pongal!". Or tell them about the upcoming dental check up camp. Send to one patient or many patients at once. Possibilities are endless! Send these customized SMS from your homepage, patients page (accessible from clicking Patients on top), or patient details page. Click on "Send SMS" to start sending messages.

Note that these customized messages will only be sent to mobile numbers that are not registered with DND registry as per TRAI guidelines. You'll see for numbers not in DND registry, and for numbers in DND registry before every patient's name on the site.
Search Patients
You could search patients by name and mobile number from the top search box. However, with the ability to send customized SMS, we're today launching ability to search patients on a number of other parameters such as last visit date, and outstanding amount. Access the new search by clicking "Patients" from top of the homepage. Use the powerful search capability with customized SMS to send custom messages to patients who say, visited more than a month ago!

Send Welcome SMS
Wouldn't it be nice if you can greet your patients when they visit your clinic for the first time? Simply check the checkhox "Send Welcome SMS" while adding a patient or recording a visit. Note that all system generated messages are delivered to all of your patients since these messages are pre-approved.

As always, many thanks to those of you who've taken the time to send us feedback. We're listening and working every day to make Lybrate better.

We're excited to announce a new feature that makes it easier to manage your clinics daily patient wise, bills and collections.
Daily Billed and Collection Report
Now you can easily download an excel file containing your day's billed, collection and balance due report for each patient. Go to Dashboard, and click Download under Reports heading.

We're excited to announce a new feature that makes it easier to manage patient's treatment records.
Modify & Delete Visits
Selected a wrong patient while recording a visit? Want to add discounts post visit? Want to modify treatments? Want to delete visits of test patients you created during your trial period? Well, we heard you and now you can edit and delete visits anytime until 30 days from visit creation date. Why 30 days? We thought a lot about this problem and realized we need to find a balance between providing flexibility and preventing misuse. Thirty days are adequate to modify visits, correct mistakes for genuine reasons. However, should you need more than 30 days occasionally for a particular use case, just drop us an email! Access ability to edit and delete individual visit from Patient Details page.
Add Discounts while Recording a Visit
You could always modify the price for each treatment while recording a visit. However, wouldn't it be nice to specify a discount so that your patients feel they're getting more value when they see a discount on the invoice you printed from Lybrate? Next time you're recording a visit (or you can even edit existing visits!), specify the discount amount in either percentage or absolute rupees.
iPhone App
We submitted our gorgeous iPhone app to Apple for review this weekend and expect it to be approved within a week or two. The app is so simple and yet so magical that we believe you'll instantly love the app. Can't wait for you to use the app on your iPhone. If you're using an Android phone, you can download and install Lybrate from Google Play Store.

We're excited to announce many new features that make it easier to manage your clinic and deliver better patient care.
View All Patients
View list of all patients by clicking Patients on top of your homepage after logging to your Lybrate account. The Patients page is super easy to use and allows you to create appointment, record visit, upload medical documents, and add payment all from the same page.
Birthday SMS
Surprise your patients by wishing them a Happy Birthday! Let them know you care about them, not just when they're visiting your clinic. Enable birthday SMS from Settings.
Add Consultants to Appointments
Notify your visiting consultants/specialists about their appointment by SMS so that they never miss an appointment! Simply add consultant(s) while creating an appointment, or manage consultants from Settings. Your consultants will also receive daily appointment summary SMS for all appointments for the day. You can also manage consultants from Settings.

Missed appointments
Remind your patients when they miss an appointment! Simply go to Calendar (from top of the page) and click any appointment in the past to send missed appointment SMS.

There are plenty of more exciting features coming in the future including our big launch of iPhone mobile app!

We are delighted to bring you our new Android app to you. It is insanely gorgeous and totally magical and comes with even offline support! You will fall in love with its beautiful design, and powerful features. Get all the power to manage your clinic on the go without ever having to open your PC again!


Clinic in your pocket
View all your upcoming appointments, and patients with outstanding amount easily on the home screen.

Easy to Use
Anywhere in the app, swipe right on a patient's name to easily create appointment, record visit, upload medical documents, or add a payment. Swipe left to easily call, SMS, or email a patient.

Calendar and Dashboard
View upcoming or even past appointments from the integrated Calendar. Easily switch to Dashboard to view clinics performance such as total billed and top treatments for the month.